Effective Date: 30-01-2025
At Maxglam Entertainment, we provide a seamless digital ticket delivery process. This policy outlines how tickets are delivered and accessed.
1. Digital Ticket Delivery
- All tickets are digital and will be sent to the email address provided during booking.
- You will receive a digital booking slip immediately after successful payment.
- A confirmation email containing your ticket details and QR code (if applicable) will be sent within a few minutes.
2. How to Access Your Ticket
- Email: Check your inbox (or spam folder) for the confirmation email from support@maxglamentertainment.com.
- Website Account: If you created an account, you can log in and download your ticket anytime.
3. Non-Receipt of Ticket
If you do not receive your ticket within 30 minutes of booking, please follow these steps:
- Check your spam/junk folder.
- Ensure you provided the correct email address at the time of booking.
- Contact us at support@maxglamentertainment.com with your order ID and registered phone number.
4. Resending Tickets
- If you lose your ticket, you can request a ticket resend by emailing us with your order details.
- A duplicate ticket will be sent to your registered email within 24 hours.
5. Event Entry Requirements
- You must present your digital ticket (PDF or email confirmation) at the event entry.
- Some events may require a valid photo ID for verification.
6. Contact for Shipping Queries
For any ticket delivery issues, contact us at:
📧 Email: support@maxglamentertainment.com
📞 Phone: +91 98999 01116