Effective Date: 30-01-2025
Welcome to Maxglam Entertainment! These Terms and Conditions (“Terms”) govern your use of our website (https://maxglamentertainment.com/) and our event ticket booking services. By accessing or using our services, you agree to comply with these Terms.
1. Definitions
- “Company,” “We,” “Us,” or “Our” refers to Maxglam Entertainment.
- “User,” “You,” or “Your” refers to any person accessing our website or services.
- “Event Organizer” refers to the entity organizing an event listed on our platform.
- “Ticket” refers to the digital confirmation allowing entry to an event.
2. Eligibility
- You must be at least 18 years old to use our services.
- By booking tickets, you confirm that the information provided is accurate.
3. Ticket Booking and Payments
- All tickets must be booked through our official website.
- Prices are listed in Indian Rupees (INR) and include applicable taxes.
- Payments are processed through secure third-party payment gateways.
- Once booked, a digital booking slip will be emailed to you.
4. Event Policies
- Event dates, timings, and venues are subject to change at the organizer’s discretion.
- You must carry a valid ID proof along with the digital ticket.
- Entry may be denied if the ticket details do not match your identity.
- Some events may have age restrictions; please check before booking.
5. Cancellation and Refund Policy
- Cancellation and refund requests must be made within 24 hours of booking.
- Refunds will be processed as per our Refund Policy.
- If an event is canceled by the organizer, you will receive a full refund.
- No refunds will be provided for no-shows or late arrivals.
6. Rescheduling and Event Changes
- If an event is rescheduled, your ticket will remain valid for the new date.
- No additional charges apply for rescheduled events.
7. Code of Conduct
- Any form of misconduct, harassment, or disruption at events will result in removal without a refund.
- The use of illegal substances at events is strictly prohibited.
- Users must follow event and venue guidelines at all times.
8. Intellectual Property Rights
- All content on our website, including logos, images, and text, is the property of Maxglam Entertainment and is protected under copyright laws.
- You may not copy, distribute, or reproduce any material without prior permission.
9. Limitation of Liability
- We act as an intermediary between event organizers and ticket buyers. We are not responsible for any event-related issues, including cancellations, technical failures, or misconduct by third parties.
- We are not liable for any injury, loss, or damages occurring at events.
10. Privacy Policy
- Your personal information is collected and used as per our Privacy Policy.
11. Governing Law & Disputes
- These Terms shall be governed by the laws of India.
- Any disputes shall be resolved through arbitration in Gurgaon, Haryana.
12. Contact Information
For any queries regarding these Terms, contact us at:
📧 Email: support@maxglamentertainment.com
📞 Phone: +91 98999 01116